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How preorder purchases work
Follow your order from payment through delivery to your home.
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Place your order
Choose your preorder products and confirm the order on our website.
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Complete payment
Pay using your preferred payment method.
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Payment arrives
IBAN transfers can take 2–3 days to reach us.
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We order from the maker
Our team places the order directly with the manufacturer.
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Products are collected
This normally takes approximately 3–5 business days.
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We repack your products
We inspect and repack everything for international delivery.
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Earliest export departure
Regular export departures are every Wednesday and Saturday.
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Air transport
The flight journey normally takes around 3 days.
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Customs clearance
The parcel completes the required clearance process in the destination country.
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Delivery to your home
A local carrier receives the parcel and delivers it to your address.
Average delivery time
About 7–14 days from ordering from the manufacturer to home delivery
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